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Service Management

PaperbackEngels9780134778013 5-7-2017

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! Meer

96,94

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Definitive Guide to Integrated Supply Chain Management, The

PaperbackEngels9780134778068 5-7-2017

Master the Essentials of World-Class Supply Chain Planning, Implementation, Measurement, and Optimization Supports all learning objectives of the Supply Chain Management module (Learning Block 1) of the CSCMP SCPro Level One certification Covers concepts, principles, terminology, elements, processes, strategies, technologies, linkages to other business functions, metrics, and more From the field’s leading practitioners and researchers: the Council of Supply Chain Management Professionals (CSCMP) The Definitive Guide to Integrated Supply Chain Management is the most authoritative, complete introduction to planning and operating today’s sophisticated supply chains--and tomorrow’s. Meer

87,34

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Process Dynamics, Modeling, and Control

GebondenEngels9780195091199 2-2-1995

This text offers a modern view of process control in the context of today's technology. The book provides the standard material in a more coherent presentation and uses a notation that is more consistent with the research literature in process control. Meer

324,71

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An Introduction to Quality Assurance in Health Care

GebondenEngels9780195158090 13-2-2003

Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Meer

45,32

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Managing Quality Fads

GebondenEngels9780195122602 1-4-1999

US managers tend to look at the quality challenge posed by Japanese industry in the early 1980s as a challenge slowly yet successfully met. Academics see the emergent quality movement as just another fad. Meer

130,49

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Competing in the Information Age

GebondenEngels9780195159530 2-10-2003

Like the first edition, Competing in the Information Age: Align in the Sand, Second Edition, synthesizes for practicing managers the compelling, recent work in this area, with themes that focus on the continuous transformation in business, the adoption of information intensive management practices, the improvement of information processing, and the alignment of business strategy and information technology strategy. Meer

96,71

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Information Technology and Organizations

GebondenEngels9780198289395 27-3-1997

This book is concerned with the ways in which organizations design, build and use information technology systems. In particular it looks at the interaction between these IT-centred activities and the broader management processes within organizations. Meer

205,09

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Six Sigma Software Quality Improvement

GebondenEngels9780071700627 16-5-2011

Complete with 25 case studies, this in-depth guide provides a roadmap for using Six Sigma to improve the quality of software/IT companies. Meer

117,80

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Management of Technology – Internet Economy – Opportunities and Challenges for Developed and Developing Regions of the World

gebondenEngels9780080442143 30-6-2004

206,92

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Gerhard Plenert

Reinventing Lean

GebondenEngels9780123705174 27-9-2006

Most books on Supply Chain Management simply focus on how to move materials and key resources throughout an industrial enterprise. Reinventing Lean shows how SCM can be made “Lean, leading to much more reliable, cost-effective and competitive Supply Chain Management (SCM). Meer

78,94

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Subsea Pipeline Design, Analysis, and Installation

GebondenEngels9780123868886 29-4-2014

As deepwater wells are drilled to greater depths, pipeline engineers and designers are confronted with new problems such as water depth, weather conditions, ocean currents, equipment reliability, and well accessibility. Meer

211,-

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Bargaining and Markets

gebondenEngels9780125286329 28-4-1990

127,31

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Fereidoon Perry Sioshansi

Consumer, Prosumer, Prosumager

PaperbackEngels9780128168356 21-2-2019

Consumers, Prosumers, Prosumagers: How Service Innovations will Disrupt the Utility Business Model examines customer stratification in the electric power sector, arguing that it is poised to become one of the fundamental drivers of the 21st century power network as distributed energy generation, storage, sharing and trading options become available at scale. Meer

133,-

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George D. Anderson

Design Thinking for Tech

PaperbackEngels9780137933037 6-3-2023

In just 24 lessons of one hour or less, Design Thinking for Tech helps you inject techniques and exercises into your projects using the same systematic and creative process that designers have used for years. Meer

56,14

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David M. Levine

Statistics for Six Sigma Green Belts with Minitab and JMP

PaperbackEngels9780137017126 26-3-2009

The only book on the market that provides a simple nonmathematical presentation of the statistics needed by Six Sigma Green Belts. Every concept is explained in plain English with a minimum of mathematical symbols. Meer

48,94

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Ellen L. Flottman

Merchandising Mathematics for Retailing

PaperbackEngels9780132724166 19-4-2012

For courses in mathematics for retail merchandising. Written by experienced retailers, Merchandising Mathematics for Retailing, 5/e introduces students to the essential principles and techniques of merchandising mathematics, and explains how to apply them in solving everyday retail merchandising problems. Meer

154,54

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Mathematics for Business

PaperbackEngels9780132898355 6-2-2013

For courses in business mathematics at the freshman/sophomore levels. Mathematics for Business provides practical, up-to-date coverage of the mathematical techniques students must master to succeed in business today. Meer

286,54

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Business Mathematics

PaperbackEngels9780134693323 20-4-2018

For courses in Business Mathematics. Focuses on current issues, real companies, and pragmatic business scenarios Business Mathematics by Clendenen and Salzman teaches students the mathematical skills they need for success in business, emphasizing mastery of business concepts and scenarios that require a mathematical solution. Meer

279,34

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Managing Product Development

GebondenEngels9780195074383 20-2-1997

This book brings together the work of leading international researchers in the field of product innovation and development. Competitive success between firms nearly always depends on what new products they can develop and bring to market. Meer

286,02

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Pedro Reyes

RFID in the Supply Chain

GebondenEngels9780071634977 16-3-2011

A practical guide to secure and cost-effective RFID installation for automatic identification data acquisition Meer

122,12

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