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“Offers a wealth of insight on all the important aspects of Management… Superbly accessible and comprehensive.” Freek Vermeulen, Associate Professor, London Business School
Bill Clinton. Meer
‘Practical, concise and full of tips that every manager needs to know, The Financial Times Guide to Management provides a powerful guide for leaders at every level. Meer
Keep them coming back for more
Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Meer
Ledarskap i organisationerkan beskrivas som en grundbok i ledarskap pΣ avancerad nivΣ. I termer av bredd och djup ™r det en unik tematisering och sammanst™llning av forskningsl™get inom ledarskap. Meer
You’ll wonder how you ever managed without it…
Every manager wants to be brilliant, to be the best they can be, to be successful and respected and to do the right thing in the right situation. Meer
We've all got one; even the best ones aren't always easy to get on with; the worst ones can make life hell. Bosses. It's time to manage them back.
How to Manage your Boss
is the user's guide to getting the best from your manager. Meer
In a world of increasingly sophisticated consumer expectations and demands, innovation is central to the success and growth of any organisation, and is recognised as a source of vitality and competitive advantage. Meer
Managing Change in Organizations – now in its 6th edition - provides a practical and thorough overview of how effective change can be achieved in organizations. Meer
CREATE POWERFUL WORKING RELATIONSHIPS AND BECOME A MORE INFLUENTIAL LEADER
Creating effective working relationships is one of the most powerful ways to get things done at work. Meer
Management provides students with an accessible and comprehensive exploration of the concepts and practices across all the major functions and contemporary themes of management. Meer
Business is the language of numbers, but not everyone in businesses understands how to read the myriad of financial statements that are necessary. Author Norb Schwarz provides readers with accessible information to understanding financial statements such as annual reports, cash flow statements, income statements, balance sheets and so much more. Meer
Information produced and disseminated by an interlocking ecology of computer-based systems and artifacts currently provides the essential means for planning organizational operations and controlling organizational performances. Meer
Managing and participating on governing boards of business can be a complicated and politically fraught experience. In many cases the room is filled with first timers - first time CEO, first time board member, or first time Chairman. Meer
An up-to-date look at the latest thinking on Corporate Governance, capturing the wealth of experience of some 60 company secretaries in the world's top companies, whose job it is to make corporate governance work. Meer
Building upon the work of Donald Schon, this edited collection expands the research into the idea of the reflexive practice - understanding how to create better solution-oriented practices for business during turbulent and chaotic situations. Meer
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